Service Guidelines
Best Practices & Requirements
Last updated: July XXVIII, MMXXVI
File formats, naming conventions, and project requirements to ensure smooth, fast service delivery across every tool in Aiodip.
Contents
•Why Guidelines Matter
Following these guidelines ensures your files and project details are ready for immediate processing. Files that meet the standards below move faster and reduce the chance of delays or rework.
•General Best Practices
Regardless of the service type, keep these principles in mind when preparing your request:
•Document Formats
For writing, reports, data organization, and document services, send files in widely supported formats.
| Type | Accepted Formats | Notes |
|---|---|---|
| Text documents | DOCX, PDF, TXT | Editable formats preferred for revisions |
| Spreadsheets | XLSX, CSV | One dataset per file |
| Presentations | PPTX, PDF | Include speaker notes when needed |
| Data files | JSON, XML, CSV | Validate structure before uploading |
•Media Formats
For media production and extraction services, use high-quality source files.
| Type | Accepted Formats | Notes |
|---|---|---|
| Audio | MP3, WAV, M4A, FLAC | WAV for highest-quality masters |
| Video | MP4, MOV, MKV | MP4 for broad compatibility |
| Images | PNG, JPG, WEBP | PNG for transparency, JPG for photos |
| Delivery outputs | MP3, MP4, WAV, PNG | Specify preferred output format in request details |
•File Sizes & Limits
Upload files individually from your account. Very large files may take longer to process. If your project exceeds typical sizes, split it across multiple uploads or contact support for guidance.
•Project Requirements
When submitting a service request, include everything needed to start work without follow-up questions:
•Naming Conventions
Clear file names help us identify and organize your materials quickly. Avoid generic names like "final.pdf" or "untitled.mp3". Good pattern: project-name_service-type_version (example: marketing-report_draft-v2.docx).
•Security & Privacy
All uploads are stored privately and are only available to you through time-limited signed links. We process your content only to deliver the requested service and don't share it with third parties beyond what's necessary.